A corporate portal is typically a secured site used by company stakeholders: employees, producers, alumni, and also buyers. It’s typically an intranet site providing company-wide, proprietary information to individuals associated with the organization. The portal is used as a platform to post company and industry news, upload company-related documents (memos, spreadsheets, etc.) for anytime access. The portal could be an intranet site, a secured public website, or a combination of both. It’s generally popular among companies with a sizeable workforce.
Traditional consumers of corporate information such as finance, human resources, sales, research and development, etc. resort to corporate portals. Production and operations data are not part of such portals. The portal allows users browse through company information and annual reports; employees can access their password-protected areas; and suppliers and customers may enter their respective authorized sections.
Hallmarks of a Corporate Portal
Data availability in multiple languages, stakeholder (buyers, suppliers, etc.) relationship management, location-based data, etc. are signs of a corporate portal. For example, a company’s sales team may only access contacts within its region. Sales managers and application administrators could have wider access. A corporate portal must have the following capabilities/traits:
- House various data formats: A corporate portal must accommodate both organized and unstructured data. Documents churned out by employees, customers, partners, etc. are as important as data stored in applications.
- Search: Since there is a range of information scattered across various repositories, search functionality is critical to the portal experience.
- Categorization: The volume of indexed information in a corporate portal can get overwhelming. Categorizing the information stored as documents is essential so that users easily find what they need.
- Security: The ability to secure the diverse information and resource range is critical to any portal experience.