Also called business portal or enterprise information portal, an enterprise portal is a web-based interface presenting all external and internal company information collated from varied and multiple company and industry sources in a well-aggregated format. An enterprise portal may also link to other portals: lean portal, corporate portal, employee portal, etc.
The enterprise portal is basically a starting point for a company to introduce its various internal applications and repositories. It’s packed with features and information, which needs to be continually updated and maintained. An enterprise portal is identical to a web portal in terms of implementation and design, but differs with focus and intent.
Web portals offer a generic and broad range of information (shopping mall details, weather reports, sports commentary, etc.). Enterprise portals stick to presenting only those data that are relevant to a company and its sector. In a way, an enterprise portal is an extension of the corporate portal.
Though available publicly, not every aspect of the portal is readily accessible. Specific sections of the portal warrant login credentials. For instance, if there’s documented information only to be accessed by employees with a valid user id and password, the general public cannot view the documents.
Why have an enterprise portal?
- Users have the ease and flexibility to interact with multiple departments through this user-friendly setup.
- Provides company and industry-related education to all company stakeholders.
- The portal serves as a robust and versatile communication platform.
- Proper organization and simplicity of information leads to satisfied customers, increased revenue and also decreased customer support costs.