An employee portal, as the name suggests, is a web portal established and maintained for employees. It presents informative links directly relevant or useful to a firm’s employees such as HR policies, organization’s business or investment plans, and many other company-related data. The portal helps connect employees, thereby making them feel empowered and secured. This increased and enhanced communication means employees experience enhanced relationships among themselves and with the management.
Generally, an employee portal presents links arranged by topics. The following are commonly found in most employee portals:
- Employee directory: A list comprising other employee’s name, title, photograph, reporting supervisors, etc.
- HR data: This comprises employee policies, paydays and holidays, job listings, employee benefits and training, and contact details of the whole HR team.
- Downloadable company forms such as performance review documents, vacation day request forms, IT tickets, etc.
- Technologies, processes and tools for helping people collaborate with each other and also provide feedback on various aspects.
- Constant company and industry updates, in order to keep the portal relevant and worthy. For instance, uploading pictures of recent productive and cool things accomplished by current employees. This keeps other employees informed and also motivates them to work harder.
Flexibility and Challenges
Besides dispensing information, an employee portal must also allow employees to contribute content – in the form of write-ups, comments, photos, videos, etc. Such seamless interaction and sharing of expertise and content means members belonging to different teams will get familiar with or know each other better. The employee portal need not be fancy, despite being loaded with provisions. Aesthetics and design are secondary; functionality is paramount.
Most employee portals are accessible only on a desktop computer. With smartphone proliferation like never before, it is important employee portals also recognize the relevance of mobile devices and branch out for easy and seamless accessibility on mobile devices. The lack of easy accessibility means your employees won’t use or benefit from the portal extensively enough.