PRIVACY POLICY

PLEASE READ THESE TERMS CAREFULLY BEFORE USING OUR SERVICES. BY VISITING THE WEBSITE OR AVAILING RELATED SERVICES, THE USERS ARE BOUND BY AND ACCEPT THE TERMS OF USE DESCRIBED HEREIN.

PREAMBLE AND DEFINITIONS

This site is owned and operated by Explainz. At www.explainz.com, (hereinafter referred to as “Website”) Explainz is committed to making your online experience satisfying and safe. Explainz respects the privacy of its users and is committed to protecting personal information.

Persons using (referred to as “User”) this Website to avail all services (referred to as the “Service” and excluding any other Services provided to the User by Explainz through a separate written agreement) have read, understood and accepted completely and unconditionally the Privacy Policy, read together with the Terms of Use (as provided for under the General Terms).

Information we collect and how we use it

Information you provide to Explainz: We receive and record any information you enter on our website or provide us in any other way. You may choose not to provide certain information but that may have a negative impact on your use of our services. We use the information you provide for such purposes as responding to your support or customer service requests, customizing service offerings, send you promotional emails, send your subscriptions and alerts and communicating with you. As a result of your actions, you may provide to Explainz what is generally called “personally identifiable” information (such as your name, email address, postal mailing address, home/mobile telephone number) if you log in to the Explainz Platform, or otherwise use the features and functionality of the Explainz Platform.  You may also provide other information to Explainz, including your age, location, and gender, through use of its functionality and features, such as by creating a user profile.

Automatic Information: We receive and store certain types of information whenever you interact with the Explainz website and hosted services. Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; email address; password; computer and connection information, such as browser type, version and time zone setting, browser plug in types and versions, operating system, and platform; the full Uniform Resource Locators (URL) click stream to, through, and from our website, including date and time; pages of our site website or locations on our servers that you accessed, viewed or searched for; and the telephone number used to call our customer service number. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

Email Communications: We may receive confirmation when you open an email from us if your computer supports such capabilities.

Information from Other Sources: We might receive information about you from other sources and add it to your account information. Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records.

In addition to the above, we may use the information we collect to:

Provide, maintain, protect, and improve our services (including advertising services) and develop new services; and

Protect the rights or property of Explainz or our users.

If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.

User control of information: As the User, you shall be entitled to not disclose information for public viewing in relevant places. You may use the options provided on the site to do the same. You may also modify your e-mail alerts and subscriptions in your profile if you wish to receive or not to receive certain information. Account settings in respect of private messages and e-mail alerts for the same may be modified in the account settings. You may also flag objectionable entries as inappropriate.

Explainz collects only such personal information that Explainz believes to be relevant and is required to understand the user or user’s interests. The website collects user’s Personal Information in order to record, support and facilitate the user’s participation in the activities that the user selects, track user’s preferences, to provide the user with a customized Website experience, to notify the user of any updated information and new activities and other related functions offered by Explainz, keep the user informed about latest content available on the Website, special offers and services of Explainz, to assist the user with technical support issues, to follow up with the users after their visit, to otherwise support the user’s relationship with Explainz or to prevent fraud and unlawful use.

Sharing User Information

Collecting and using accurate and detailed information about our user is necessary to provide you with the best user experience. We do not sell, rent or otherwise provide this information to anyone. We share user information only as described below and with controls that are either subject to our Privacy Policy or follow practices at least as protective as those described in our Privacy Policy.

Third Party Service Providers: We may employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes. Please note that in order to fulfill your requests for paid services, we may share your payment information with our payment processor.

Business Transfers: In the event that Explainz is acquired by or merged with a third-party entity, we reserve the right, in any of these circumstances, to transfer or assign the information that we have collected from users as part of that merger, acquisition, sale, or other change of control

Protection of Personal Information and Data: Explainz uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to Explainz, and you do so at your own risk. Once we receive your transmission of information, Explainz makes commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

If Explainz learns of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. Explainz may post a notice on the Explainz platform if a security breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive a free written notice of a security breach you should notify us at  —–@explainz.com.

With Your Consent: Other than described above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share your information.

Information security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include sound practices of data collection, storage and processing practices and security measures, including appropriate encryption to guard against unauthorized access to systems where we store personal data.

We limit access to personal information to Explainz employees and agents who need to know that information in order to process it on our behalf.

The Users can update or change their Privacy settings and Notification settings from the Settings page as per their requirement.

Accessing and updating personal information

When you use Explainz services, we make good faith efforts to provide you with access to your personal information. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that jeopardize the privacy of others, or would be extremely impractical or for which access is not otherwise required.

Links to Other Websites

Our website may contain links to other websites. We do not provide any personally identifiable customer information to those third party websites.

The third party websites may use technology to send (or “serve”) the content of our website and to process payments for the purchase of services at our website. In addition, third parties may host the servers that deliver our hosted services to our customers. They automatically receive your IP address when this happens. We do not have access to or control over cookies or other features that they may use, and the information practices of these third party websites are not covered by this Privacy Policy.

Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time and any change or reduction in your rights under this Privacy Policy will be notified to you by means of a publication of the amended Privacy Policy on the Explainz site. Your use of the site after the publication of the amended Privacy Policy shall deem you to have accepted the amended Privacy Policy.

Contact

If you have questions or concerns about this Policy, please contact Explainz at contactfrancis@explainz.com.